9 Software; application software; customer relation management [CRM] software; customer experience management software; computer software for providing an online platform for use in the field of help desk and customer support; software for electronic communications within businesses and between businesses and their customers all for use in the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement, and helpdesk functionality.
35 Customer relationship management; customer experience management; outsource service provider in the field of customer relationship management; outsource service provider in the field of customer experience management; customer service management for others; administration of customer loyalty and incentive schemes; management of customer loyalty, incentive or promotional schemes; consumer response analysis; customer loyalty services for commercial, promotional and/or advertising purposes; consumer profiling for commercial or marketing purposes; arranging and conducting trade show and exhibition services; organizing and conducting trade shows and exhibitions for commercial or advertising purposes; organisation of trade fairs for advertising purposes; planning and conducting of trade fairs, exhibitions and presentations for economic or advertising purposes; organization of events, exhibitions, fairs and shows for commercial, promotional and advertising purposes; organisational consultancy regarding customer loyalty programmes; customer club services, for commercial, promotional and/or advertising purposes; organisation, operation and supervision of customer loyalty schemes.
42 Software development, programming and implementation; software as a service; providing temporary use of on-line non-downloadable software; cloud computing services; cloud computing services for collaborative working; software design and programming services for customer service applications, namely, customer service management, help desk, and customer support; non-downloadable customer service software for use in customer service management, help desk and customer support; software programming services, design and development of software, providing temporary use of on-line non-downloadable software in the field of customer service management, help desk and customer support services; computer programming in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; design, development and customizing computer software, rental of computer programmes or applications for computer programs, which through local and global networks enable the compilation and processing of data for central database all directed to the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; providing online non-downloadable software in the nature of interactive user interfaces for managing customer relationships; development of software directed to the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement and helpdesk functionality.
