9 Software; computer software; software for organising, directing and controlling communication, information, tasks, and interactions among computer related devices and persons; computer software for providing and controlling customer's profiling and decision logic to manage relationships between call centre operations and the user, for providing and controlling decision trees and paths for guiding the user in establishing parameters for call centre operations, for organising information, for directing information, for routing information, for controlling information, for directing communications, for organising computer-operated tasks, for directing computer-operated tasks, for controlling computer-operated tasks, for executing computer-operated tasks, and for providing and controlling graphical user interfaces for interaction with the user, computer software for providing and controlling graphical interfaces for interaction with call centres and other computer related apparatus for organising information, for directing information, for routing information, for controlling information, for directing communication, for organising computer-operated tasks, for directing computer-operated tasks, for controlling computer-operated tasks, and for executing computer-operated tasks; computer software for providing graphical user interfaces for interaction with the user, for controlling graphical user interfaces for reaction with the user, for providing other interfaces for reaction with the user, and for controlling other interfaces for reaction with the user; computer software for controlling, and/or for providing and controlling graphical user interfaces for interaction with, computers, computers terminals, and workstations comprising a computer terminal with voice communications; computer software for controlling memory devices, hard drives, tape drives, CD-ROM drives, data recorders, data players, data processors, voice recorders, voice players, voice processors, interactive controllers, voice controllers, data controllers, data routers, data switches, voice routers, voice switches, private branch exchanges (PBX), automatic call distributors (ACD), printers, modems, facsimile modems, and facsimile machines; computer software for providing and/or controlling graphical user interfaces for interaction with, and/or for controlling, persons (such as users) involved with the programming and operation of call centres.
Owners
ID
Organisation
n/a
Legal status
n/a
Country
GB - United Kingdom
State/county
n/a
Town
Nottingham
Post code
NG1 6HQ
Address
Chapel Quarter Mount Street
Correspondence address
POTTER CLARKSON LLPChapel QuarterMount StreetNottingham NG1 6HQREINO UNIDO
Correspondence
Filing number
Subject
Date
000961193
L309 – Confirmation of the withdrawal of a Community trade mark application
14/03/2000
000961193
Letter to the EUIPO
13/03/2000
000961193
Sender checklist
13/03/2000
000961193
Miscellaneous
10/03/2000
000961193
Letter to the EUIPO
10/03/2000
000961193
L305 – Request for payment of the registration fee
