Transforming the way companies interact with their customers
Filing number
0876968
Basis
IR
Date of receipt
23/03/2006
Type
Word
Nature
Individual
Nice classes
9, 35
Vienna Classification
Filing date
Registration date
27/10/2005
Expiry date
27/10/2015
Designation date
27/10/2005
Filing language
English
Second language
French
Application reference
Trade mark status
Removed from the Register
Serial Number
Registration Number
Status Date
Mark Drawing
Design Searches
Opposition Date
Attorney Name
Anywhere Date
Commerce Date
US Class Codes
Classification Information
9 Computer software applications for managing customer contact through multiple channels, namely software for managing customer contact via telephone, email, web and fax; computer software for supporting the activities of contact center customer service representatives and contact center managers; computer software for intelligent contact routing via telephone, email, web and fax; computer software for managing outbound telephone campaigns, web chat, interactive voice response, real time and historical contact center report generation and telephone blending, responding to both inbound and outbound telephone calls; computer software for creating desktop automation tools.
35 Business consulting services in the field of customer contact centers namely automated centers for contacting others and receiving incoming contacts from customers, through multiple channels.
Owners
ID
Organisation
n/a
Legal status
n/a
Country
US - United States
State/county
n/a
Town
n/a
Post code
n/a
Address
6 Technology Park Drive Westford, Massachusetts 01886
